About Us

Tech Support America provides a fully domestic, affordable, scalable, technical call center that enables you to lower operating expenses while providing quality technical support.

Calls are routed to the appropriate skilled analyst through a Cisco Systems IPCC Express ACD phone system. Documented workflow processes lead to distinct improvement in customer satisfaction levels and consistency of service delivery.




Tech Support America representatives greet each customer in a timely and professional manner; they possess the appropriate customer service skills to make the customer feel comfortable throughout the call. We support work environments as small as 1 end user and as large as 20,000 end users.